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Riverside Massage Therapy Clinic
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FAQ

What should I expect from my first massage appointment?

Arriving a few minutes early for your first appointment is recommended as there is paper work to fill out.  This includes a health history form, office policy and consent to treat.  You can also use this time to provide your therapist with any applicable extended health benefit information and depending on your extended health provider, a doctor's note.  Your therapist will go over your health history information with you, answer any questions you may have, and with your consent, perform any assessments required to best customize your massage treatment.

How long of an appointment should I book?

You are welcome to book any length of time you would like for a massage.  If you would like a full body massage or multiple areas focused on, it is suggested that you book at least a one hour massage.  A shorter duration is sufficient if only one region requires attention.  Your massage therapist will recommend how long of a treatment would best suit your needs.

What conditions can massage therapy treat?  Are there side effects?

Massage therapy can provide relief for a variety of conditions such as, muscle tension, migraines, whiplash, tension headaches, cervical pain, low back pain, sciatica, tendonitis, frozen shoulder, arthritis pain, plantar faciatis, strains and sprains, stress relief, pregnancy discomfort. 


Although the goal of any massage treatment is to provide relief from tense muscle tissue, sometimes after massage  especially a deeper tissue massage, it is normal to experience an achy, tender feeling the next day.  Your therapist will discuss these potential side effects with you and make suggestions to diminish the effects

Is Registered Massage Therapy covered on my health benefits?

Many companies offer registered massage therapy as part of the extended health benefits available to their employees.  Although we are familiar with a variety of employee benefit packages, the best way to know exactly what you are covered for is by calling your benefit company and asking them the details of your massage therapy coverage.  This phone number is usually located on the back of your benefit card.
Questions to ask include:  What is my yearly limit? Do they cover 100% of the treatment?  Do I need a doctor's prescription for massage therapy?

Will you direct bill my insurance company?  Do I need a doctor's note?

Most health benefit companies will allow the massage therapist to directly bill them for your massage treatment.  Some of these companies include, Manulife, Green Shield, Canada Life and Sunlife.  If your health benefit company does not allow direct billing,  you will have to pay for the treatment upfront and submit the expense yourself for reimbursement.


You will only need a doctor's note for massage if your extended health plan requires one.

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info@riversidemassage.ca


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7875 Riverside Dr. East

Windsor, ON, N8S 1E1

tel: 519-988-1426      fax: 519-988-0563



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DIRECT BILLING


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Open 7 Days  a week

Day and evening appointments available

Free Parking




Located in Riverside Medical Center

(corner of Riverside Dr. and Lauzon)


Use the side entrance


*Please note we are located on the lower level, if you are unable to use the stairs please call in advance and we can make arrangements for you to use the stair lift




Copyright 2016 Riverside Massage Therapy Clinic


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